Reach Karamba Support
Karamba's customer support team is on hand 24 hours a day to help with anything you need. Below are the ways to get in touch:
| Live Chat | The fastest route to an answer. Start a chat from any page on the site — typical response time is under a minute. |
| Write to [email protected] for detailed queries or when you need to attach documents. Replies within 24 hours. | |
| Safer Gambling | Use the same channels to speak to our safer gambling team. We can set limits, arrange a cooling-off period, or guide you through self-exclusion. |
Please have your registered email address or account username ready when you contact us. This allows us to locate your account and assist you without unnecessary delays. Karamba is licensed by the UK Gambling Commission and committed to resolving every customer query fairly and promptly.